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Microsoft finally kicked off its new advertising campaign
starring popular comedian Jerry Seinfeld and a man who needs no introduction,
Bill Gates. The work that the two were called in for, shooting videos and
pictures, is expected to change the perception about Microsoft in general and
about the company’s Vista operating system in particular.
Ever since its
launch, Vista received negative feedback on various grounds. Some claimed that
it is too expensive, some reported many system glitches and failures and others
were unhappy with the large amount of resources demanded by the OS. People tend
to read a couple reviews before rushing to a store for a new system so all the posts
available on numerous blogs and other Web pages did not help Microsoft at all. Many
of the users interested in an upgrade decided to stick with XP until 2010 when
Microsoft scheduled the release of its new system while some demanded a
downgrade to their previous configuration and settings.
Still, there are plenty of people who understood Vista’s
utility and who claim that the system is the best possible option.
This is exactly what the ambitious $300 million campaign
wants to underline: Vista’s potential to make people’s lives better. Unfortunately,
the commercials have been received by the majority with negative responses and
reviews. On the other hand, anything that gets people talking can be considered
a successful advertising campaign.
Leslie Smolan, chief strategy officer at Carbone Smolan
Agency, a New York-based branding firm, commented on the ads saying that "It's
big, it's got deep pockets -- certainly deep enough to buy any celebrity it
wants. What it doesn't have is creativity, the key ingredient Microsoft has
always lacked." Such comments, maybe not as elegant, have been filling up
the blogs, even though this is just the first phase of the campaign. The
problem for many of the users is that the ad does not send any message and the
following ‘episodes’ better bring the needed explanations.
Bill Veghte, senior vice president of Microsoft's Windows
and online services business, explained a few days ago that the first add, with
the two meeting in a shoe store, should be considered "a conversation
starter, an ice breaker" which will be followed by other ads. He did not
want to comment about their content. Mr. Veghte talked about the company’s intentions
to raise the excitement about Microsoft’s possibilities. "Some of that
magic has faded into the background a bit," Mr. Veghte said. "I thought
it was absolutely essential we amplify not only the practical but the
magical."
One of the reasons why the massive advertising investment
was considered necessary is the fact that Apple is gaining significant ground
on the market, being preferred by more and more computer users. Microsoft is
still the distant number one but over the next few years things could take a
drastic turn if nothing is done. Microsoft decided to address the issue now
rather than wait for the completion of its Windows 7 OS, scheduled for release
in January 2010.
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