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The Centers for Medicare & Medicaid
Services have imposed new rules on private insurance companies and their agents,
which would bar a number of practices considered “deceptive” or “high-pressure”
by CMS. The new restrictions prohibit providing free meals during promotional
events for Medicare plans and conducting sales activities in doctors’ offices
or educational events in doctors office waiting rooms or other places where
health-care is delivered.
The insurers also must modify commissions
to stop salespeople from switching patients to a new plan each year to earn the
highest possible fee, the Centers for Medicare & Medicaid Services (CMS)
said, according to Reuters.
Insurance companies that violate the restrictions
could face penalties of up to $25,000 for each person that was harmed or might
have been harmed by the practices, Medicare officials said, Reuters notes. Private
insurers benefiting from the Medicare Advantage program include Humana Inc.
(HUM), UnitedHealth Group (UNH) and Aetna Inc. (AET).
The rules “are now clear, bright guidelines
on what’s permissible and what isn’t,” said CMS acting administrator Kerry Weems.
The new restrictions take effect Oct. 1 when insurance companies begin marketing
plans to Medicare enrollees for next year.
The changes are designed to protect
Medicare beneficiaries from deceptive or high-pressure sales tactics, Weems
said.
The new rules prohibit:
-providing meals to beneficiaries as part
of marketing activities;
-telemarketing, door-to-door solicitation and
other sales contacts, such as visiting their homes or calling them made
without a beneficiary’s express invitation;
-conducting sales presentations in provider
offices or other places where health care is delivered;
-conducting sales presentations, distributing
or collecting applications at education events.
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