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Whether you want it or not, you
may accidentally install Apple’s Safari web browser on your computer by doing a
routine update to your iTunes. That sounds strange? It is, as it seems to be a
rather pushy strategy from Apple to promote their new software.
After Joe Wilcox noted in his
Microsoft Watch blog yesterday that an Apple Software Update window popped on
his daughter’s computer offering a Safari download as “bonus” to the regular
update, talks about Apples strategy began to emerge.
Mozilla CEO John Lily noted on
his blog: “What Apple is doing now with their Apple Software Update on Windows
is wrong. It undermines the trust relationship great companies have with their
customers, and that’s bad – not just for Apple, but for the security of the
whole Web.”
Most of us choose to install
updates without giving it much thought, considering we normally know what we’ve
installed on our computers. Woke up with Safari and didn’t know why? There’s a
‘logical’ explanation for that: the iTunes update comes with Safari
download…sounds fair, right? Why is it then that most tend to criticize the
strategy, claiming unfairness for both customers and competition?
Mozilla CEO explained why he
though this kind of practice is wrong: “The problem here is that it lists
Safari for getting an update – and has the “install” box checked by default –
even if you haven’t ever installed Safari on your PC […] It’s wrong because it
undermines the trust that we’re all trying to build with users.”
Furthermore, John Lily said the
practice is just wrong, that it undermines the safety of users and Apple should
stop. It remains to be seen whether these observations will make Apple change
strategy, in its quest to catch up with Microsoft’s Internet Explorer and Mozilla's
Firefox. They still have a long way to go, but in the meantime, think twice
before installing an update!
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