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Microsoft proposed today a new approach on how the effectiveness
of an online campaign should be measured.
With its Engagement Mapping concept, Microsoft tries to go beyond
the current "last ad clicked" standard that has been widely accepted
in the last ten years. According to the software company, Engagement Mapping
take into account all the various online touchpoints and interactions a
consumer experiences before an eventual sale.
"The 'last ad clicked' is an outdated and flawed
approach because it essentially ignores all prior interactions the consumer has
with a marketer's message," explained Brian McAndrews, senior vice
president of the Advertiser & Publisher Solutions (APS) Division at
Microsoft, at the Interactive Advertising Bureau's (IAB) Annual Meeting in
Phoenix.
Quite often, a consumer may view an ad and not click it.
Instead, later on he could perform a search inspired from the message
transmitted by the ad.
McAndrews said that Engagement Mapping will track every
detail about how an ad exposure has influenced an eventual purchase.
Based on this concept, Brian McAndrews introduced Engagement
ROI, an online campaign reporting and optimization solution that will undergo
testing by national advertising clients and agencies.
The program is designed to allow advertisers and publishers
to manage their campaigns with greater insight and control than previously
available through third-party ad serving, McAndrews explained. The beta phase
of the program will begin on March 1st and the first results are expected are
expected by the end of the second quarter.
Microsoft’s move follows after the company acquired during
last year the digital marketing firm aQuantive for 6 billion dollars in a bid
to prevent Google's total domination of the online advertising market.
aQuantive, which was founded in 1997, includes three primary brands: Atlas, that provides
a set of advanced tools for both advertisers and publishers, DRIVEpm which provides
services to publishers and advertisers that match advertiser campaigns with
publisher inventory and Avenue A|Razorfish, one of the largest interactive ad
agencies in the world.
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