A few days ago, The
Federal Trade Commission presented their proposition on the guidelines for the
online ad industry. According to feedback from different parties involved, the
search data is not covered in the proposal, the regulations applying only to
search engines such as Google, Yahoo and Microsoft.
Responses soon
followed, amongst which Microsoft, who encouraged that consumers should be able
to choose their participation on the behavioral targeting and that all
targeting based on sensitive data should be opt in.
Frank Torres,
Microsoft’s director of consumer affairs was qouted by the New York Times
saying: "We're supporting what the FTC is proposing, but we also believe
that privacy is important for consumers. We're not opposed to going even
further" (than the FTC self-regulatory proposal.).
Microsoft called for a five-tiered framework
that imposes increasing obligations depending on the type of advertising
involved: collecting data about site visitors, delivering ads on unrelated sites, behavioral
advertising, use of personally identifiable information and use of sensitive
personal data.
For example, Microsoft said that third parties
should be required to obtain affirmative express consent before using sensitive
personally identifiable information - such as health or medical conditions,
sexual behavior or orientation, or religious beliefs - for behavioral
advertising.
The Microsoft plan
includes a complete transparency on all its activities, in order to show their
clients the company’s level of comitement when it comes to consumer security.
Also they want to show through example how certain privacy principles and
practices are correctly put into place.
"Online advertising should put consumers
in the driver's seat, not only with the information they want to see, but also
with the tools to protect their privacy," said Microsoft general counsel
Brad Smith, in a statement.
Last month, the Redmond-based company continued its acquisitions of Web and media
companies. After last year bought aQuantive, Microsoft acquired Rapt Inc., the leading
provider of advertising yield management solutions for digital media
publishers.
Rapt’s technology,
along with its information and advisory services offerings, will become key
components of the Atlas Publisher Suite, part of Microsoft’s Advertiser and
Publisher Solutions Group.
Rapt delivers critical
yield management technology to many digital media leaders, including Dow Jones
& Company, MTV Networks, and Yahoo!; the most recent additions include
Expedia, Fox Interactive Media, New York Times, Reuters, and USA Today.
Also in February, Microsoft
proposed a new approach on how the effectiveness of an online campaign should
be measured. With its Engagement Mapping concept, Microsoft tries to go beyond
the current "last ad clicked" standard that has been widely accepted
in the last ten years. According to the software company, Engagement Mapping
take into account all the various online touchpoints and interactions a
consumer experiences before an eventual sale.