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Microsoft knows the secret to putting a stop to Google’s dominance
on the search engine market: give users more useful search results by going
deeper into search queries. The idea was expressed by Satya Nadella, senior
vice president of Microsoft’s Search, Portal and Advertising Platform Group,
during his 2008 Search Engine Strategies Conference & Expo keynote.
Nadella admitted that Google is undoubtedly the lead search
engine on the market today, but there are ways to catch up. Microsoft attracts
only a small portion of Internet searchers, and considering the deal with Yahoo
went nowhere, the company is still struggling with a distant third place.
According to Nadella, almost half the users spend 30 minutes
on a search session for a particular object, and this is where the true
possibilities to grow come in. Such in-depth search operations should give Microsoft
the opportunity to return tailored responses for the search queries.
The most important thing is to understand user intent, said
Nadella, adding that establishing search patterns and using them to shape the
search experience is what Microsoft needs right now. Instead of just using
information from the previous search performed by a user, Microsoft is
intending to expand that information to several more search queries, to better understand
what results the user needs.
Another aspect that is very important to Microsoft right now
is the semantic search. The first step was to acquire Powerset: Microsoft plans
to develop with Powerset’s help an engine that will understand a significantly
larger percentage of the searches’ intent, the words’ meaning and also the
context of the users’ demands. The end result should lead to a far better Web
site search experience for users and of course, massive financial gains for
Microsoft.
However, Microsoft has a long way to go, and Google is still
in advantage. As Steve Ballmer admitted last month, Microsoft needs more
relevant adds, which is what differentiates the current market leader from
other search engines. Google has more advertisers in their systems, which means
“they have more opportunity to serve up a relevant ad.”
“Search is interesting, it's not content, it's not
community, and it's not commerce, but search is an important part, it's sort of
a killer app, if you will, for this new world,” Ballmer said. “It's a starting
point to the world in which everything has moved to be digital.”
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