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In an internal e-mail seen by ArsTechnica
Steve Jobs, Apple CEO, speaks about the problems with the launch of MobileMe
and the lessons to be learned from the incident.
Launched last month, MobileMe had
a rough start, when users reported issues with the “Internet service that takes
the best of .Mac and more.”
The problems were serious enough and Apple issued an apology and it offered to
the customers a 30-day extension eligibility for their MobileMe subscription
and promises to keep them updated about the repairing process, which they did.
Overall, Apple reported 70 bugs fixed, including the one that prevented
MobileMe IMAP mail folders from syncing correctly between the web app and Mac
OS X Mail or Outlook.
However, it seems like Steve Jobs is far from happy about what
happened with MobileMe.
"It was a mistake to launch MobileMe at the same time
as iPhone 3G, iPhone 2.0 software and the App Store," he says. "We
all had more than enough to do, and MobileMe could have been delayed without
consequence." He said also that Apple employees have more to learn about
Internet services.
The price for a one-year subscription to MobileMe is $99 for a single person and
will include 20 Giga Bytes of e-mail and storage space. The second plan,
offering a family pack, will provide 40 GB of space for one individual and four
family members.
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