Jobs Says Apple Needs To Learn From MobileMe Mishaps

By Max Brenn
18:44, August 6th 2008
98 votes
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Jobs Says Apple Needs To Learn From MobileMe Mishaps

In an internal e-mail seen by ArsTechnica Steve Jobs, Apple CEO, speaks about the problems with the launch of MobileMe and the lessons to be learned from the incident.

Launched last month, MobileMe had a rough start, when users reported issues with the “Internet service that takes the best of .Mac and more.”

The problems were serious enough and Apple issued an apology and it offered to the customers a 30-day extension eligibility for their MobileMe subscription and promises to keep them updated about the repairing process, which they did.

Overall, Apple reported 70 bugs fixed, including the one that prevented MobileMe IMAP mail folders from syncing correctly between the web app and Mac OS X Mail or Outlook.

However, it seems like Steve Jobs is far from happy about what happened with MobileMe.

"It was a mistake to launch MobileMe at the same time as iPhone 3G, iPhone 2.0 software and the App Store," he says. "We all had more than enough to do, and MobileMe could have been delayed without consequence." He said also that Apple employees have more to learn about Internet services.

The price for a one-year subscription to MobileMe is $99 for a single person and will include 20 Giga Bytes of e-mail and storage space. The second plan, offering a family pack, will provide 40 GB of space for one individual and four family members.  



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