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In-flight services become more and more sophisticated every
day and JetBlue is one of the pioneers in the in-flight entertainment
field. After months of collaboration
with Yahoo Inc. and Research In Motion Ltd, JetBlue announced that one of its
A320 planes will provide in-flight internet connection.
Forrester Research analyst Henry Harteveldt said: “I think
2008 is the year when we will finally start to see in-flight internet access
become available, but I suspect the rollout domestically will take place in a
very measured way […] In a few years time, if you get on a flight that doesn’t
have internet access, it would be like walking into a hotel room that doesn’t
have TV.”
The all new service will allow passengers to send and
receive e-mails on their Wi-Fi laptops and two types of Blackberrys for the
time being (8820 & 8320) and it will be free of charge, at least for the
testing period. Nate Quigley, chief executive of LiveTV responsible with the
entertainment system and the in-flight internet access for JetBlue says: “Sometimes
you just have to put things out there and see what happens when people try to
use it. We’ll find the bugs and eventually get them worked out.”
Other carriers such as American Airlines, Virgin America and
Alaska Airlines have also announced the in-flight internet service in the
following months. The Alaska Airlines spokesman stated: “We’re going to test
the system on a single aircraft in the spring, and based on the outcome of that
trial our plan is to equip our entire fleet by the end on 2009.”
A fee hasn’t been established yet, but according to a recent
survey, 26 % of the passengers would be willing to pay 10$ for a two-hour
flight, while 45 % would pay the same amount for flights longer than four hours.
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