Delta Air Lines has announced big Wi-Fi plans for next year,
when passengers traveling throughout the continental United States will benefit
from in-flight Internet services in first and economy classes. The company said the service will expand to
more than 330 of its aircrafts.
The U.S. carrier said Aircell will be responsible for
installing the Mobile Broadband Network on the domestic fleet. The system is
called Gogo, and will ensure broadband access to Wi-Fi enabled devices, such as
laptops, smartphones or PDAs. The services will include Internet access, as well
as access to corporate VPNs, corporate and personal e-mail accounts, SMS
texting and instant messaging.
Cellphones however are an entirely different story. In-flight
cellphone use still remains prohibited in the United States (however, the Europeans
don’t face the same problem. The European Commission decided in April this year
that passengers will be able to use their cellphones during flights, all
without risking the safety of the aircraft equipment, and hopefully without
annoying other passengers).
“Delta remains committed to providing a travel experience
that maximizes the time our customers spend with us onboard by offering them even
more productivity options,” said Richard Anderson, Delta’s chief executive
officer, also adding that the new service is in fact a response to customer
demands for in-flight connectivity.
Delta said Gogo will be available for a flat fee of $9.95 on
flights of three hours or less, and $12.95 on flights longer than three hours. The
service will initially be available on Delta’s fleet of 133 MD88/90 aircraft,
but it will rapidly expand to the remaining domestic fleet of over 200 Boeing
737, 757 and 767-300 aircrafts, all throughout the first half of 2009.
Aircell, which is the world leading provider of airborne
communications, will ensure a consistent, convenient experience for customers
travelling on the Delta airline who wish to use the Gogo Internet service, the
carrier explained.
“The advent for Air-To-ground (ATG) technology has made
broadband connectivity in the cabin economically viable for the first time for
commercial airlines,” said Jack Blumenstein, President and CEO of Aircell. He also
added that now the game has changed, and Delta Air Lines will be among the
first to provide an enhanced broadband experience to their customers, by
offering Wi-Fi services on more than 1,000 daily flights in continental U.S.
Delta explained that in addition to being the most
cost-effective in-flight broadband technology available, the Aircell system is
also extremely light, occupying a minimal space, it requires little time to
install and it ensures a lucrative investment in a competitive, high fuel-price
environment.
Gogo is compatible with smartphones and well as other
handheld devices equipped with Wi-Fi, offered by major carriers such as
Blackberry, Windows Mobile, Apple and Nokia (Symbian S60). In order to benefit
from Gogo, laptops need to have a supported browser and 802.11 a/b/g wireless
capability.
Customers will be able to access the Internet once the
aircraft reaches 10,000 feet and the captain gives the okay to turn on the
devices. The connection may be temporarily lost if the domestic flights ever
leave the U.S. airspace. The financial terms between Delta and Aircell have not
been disclosed.
Gogo will soon become available on several American Airlines
flights, totaling over 180 flights per week. The first American Airlines
flights to benefit from Gogo will be following the routes New York (JFK) – San Francisco
(SFO), New York (JFK) – Los Angeles (LAX) and New York (JFK) – Miami (MIA).