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These days, it seems there is no
limit to what cyber-criminals can do, and as surprising as it may sound,
grocery stores made no exception on hackers’ list. Hannaford Bros. reported an
attack on their computer network in Maine earlier this month, adding that 4.2
million credit cards might have been compromised.
In a letter to the customers,
Hannaford President and CEO Ron Hodge apologized for the concerns and
inconvenience caused, and said that security measures were taken so as to avoid
similar attacks in the future. The data theft took place between December 7,
2007 and March 10, 2008, and exposed all Hannaford clients that used their
credit or debit cards to make payments.
The theft was possible through malicious
software that sent data to the thieves every time a debit or credit card was
being used from all the stores of the company’s chains. The data was sent to a
processor in Denver and then sent to a provider outside the US, the Wall Street
Journal reported. “It was a novel and sophisticated attack on our computer
network,” Carol Eleazer, Hannaford Vice President of Marketing, said to the
newspaper.
Ever since the attack, 1,800
fraud cases have been reported, all involving credit cards that have been
exposed to the thieves between December and March. The company advised its
customers to revise their financial institution and credit card statements and
report any suspicious charges, adding that “at the time of this potential exposure,
Hannaford was certified to be in compliance with the highest security standards
required by the credit card industry.”
However high those standards may
have been, it looks like nothing gets in the way of hackers when they put their
mind to something. Experts warn that this incident was just the beginning
for this year and that the phenomenon continues to grow and becomes harder to
contain.
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