Comcast subscribers are in for a change starting next month,
when the nation’s second largest Internet service provider will impose a 250GB
limit on monthly traffic. Despite being highly criticized for its practices,
Comcast appears to insist on the idea that they know what’s best for solving
Internet traffic problems.
The company recently confirmed what has been rumored for
some time now regarding bandwidth limitations on Internet monthly usage. According
to them, starting October 1, the monthly data usage threshold will be of 250GB
per account for all residential customers.
Comcast explained in a statement that their decision to establish
monthly limitations is based on customer feedback. According to them, the
customers “asked that we provide a specific threshold for data usage and this
would help them understand the amount of usage that would qualify as excessive.”
The Internet service provider explained that the 250GB would
be enough for sending 50 million emails (at 0.05 KB/email), downloading 62,500
songs (at 4MB/song), downloading 125 standard-definition movies (at 2GB/movie)
or uploading 25,000 hi-resolution digital photos (at 10 MB/photo).
It does seem quite enough for the average users, but Comcast’s
decision might affect the Internet experience on long-term, according to
experts in the field. Furthermore, Comcast has absolutely no guarantee that the
average customer we see today will stay average tomorrow.
As Internet and technology evolves, the possibilities become
endless for Internet users, and Comcast should be prepared to make changes accordingly. For
now, the less than 1 percent of its users that exceed the mentioned cap will be
notified of excessive use.
“At that time, we’ll tell them exactly how much data per
month they had used,” Comcast said. “We know from experience the vast majority
of customers we ask to curb usage do so voluntarily.” However, for those who
will break the cap for the second-time in a six-month frame, Comcast will
terminate the service for one year.
According to the company, the vast majority of Internet
users have a median monthly data usage of approximately 2-3 GB. After evaluating
monthly data usage threshold, Comcast established the new cap hoping to “provide
more clarification to its customers about what would qualify as excessive.”
In June this year, Comcast and Time Warner began testing two
methods to limit the bandwidth usage of heavy-users. One of Comcast’s ideas at
the time involved slowing file transfer speeds for individual heavy users
during congestion periods; however, a new consumption plan, including a
250GB monthly usage limit, got the final approval.
Other ISPs are also exploring new alternatives for
subscriber plans, and by making a simple comparison, Comcast is offering almost three or
four times the monthly cap planned by Cox Communications or Time Warner. However,
Comcast’s plan still encounters criticism: the 250GB cap may seem enough for
now, but users’ needs increase every day, and what now may look like a generous
limit could turn into a reason of aggravation among users.
All in all, whether some consider the plan to be fair and
others unreasonable, Comcast did make some progress compared to its previous
practices (which became the subject of a Federal Communications Commission
investigation) by making the limitations public.