Although there have been some opinions hinting to the possibility of a major recall, according to BusinessWeek, Apple intends to take care of all the problems users have reported with regard to its iPhone 3G smartphone by releasing a software update.

So far, Apple has received numerous messages from angry users who complained about dropped calls and who wanted to know what the company was doing in order to solve the problem.

BusinessWeek, having received information from two "reliable sources," said the main cause for the problem is a communications chip manufactured by Infineon Technologies (IFX).

The sources went on to say that only two to three percent of iPhone traffic is currently being affected and that, while this was indeed acknowledged to be a problem, it should not considered a catastrophe.

Infineon people chose not to comment on the situation but said there have been no complaints about the company’s chips which are being used in several Samsung phones. 

AT&T spokesman Mark Siegel, said the way a phone works is strongly connected to a series of factors, out of which he mentioned one’s location with respect to the 3G coverage; he added that coverage is very sensitive to the terrain in the area and to the buildings surrounding the user and the carrier’s antenna.

He concluded that while there are indeed certain individual bad experiences, generally speaking, the phone is actually doing great.

As similar problems have been experienced by Nokia and other European carriers when their 3G networks first became operational, AT&T and Apple will definitely go past this situation; the one thing everyone wants to know is when they will manage to do so.