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The U.S. Consumer Product Safety Commission announced on
Thursday that they are working with Sony to pull a number of 73,000 TZ series
VAIO laptops from the market because of overheating problems and possible burn
danger.
The agency is quoted as saying that “Irregularly positioned
wires near the computer's hinge and/or a dislodged screw inside the hinge can
cause a short circuit and overheating. This poses a burn hazard to consumers.”
In fact there was one case of a user who did experience a minor burn, the CPSC
reports, in addition to fifteen other reported cases of overheating.
The precise models to be withdrawn are VGN-TZ100, TZ-200,
TZ-300 and TZ-2000. Sony has posted a detailed support page here
and users of the affected models are advised to immediately turn off their
machine, unplug it, and pull out the battery, after which they should call
customer support to have their machines inspected.
The CPSC says that not all units of each series are to be
recalled, and users should contact either Sony or the CPSC to check if their
unit is on the list. Sony's recall contact number is +1 888-526-6219. The
CPSC's recall contact number is +1 800-638-2772.
This is not the first faulty laptop incident that Sony was
involved in. In 2006, improper battery testing resulted in Sony marketing
laptops with faulty batteries through Apple and Dell. A number of five million
batteries were eventually recalled, a move which cost Sony $430 million.
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