Blue Cross and Blue Shield of Georgia, Georgia’s largest health insurance provider, sent approximately 202,000 benefits letters containing personal and health information to the wrong addresses.
Blue Cross and Blue Shield of Georgia claim that the letters were Explanation of Benefits (EOB) letters which basically include the patient’s name and ID number, the amounts charged and owned and the name of the medical provider delivering the service.
Cindy Sanders, a Blue Cross spokeswoman explained that "a small percentage" of letters also contained the patient's Social Security numbers. The Explanation of Benefit forms were mailed to the addresses of other Blue Cross policyholders. The EOB letters are particularly sensitive because of the personal treatment information they contain.
State Insurance Commissioner John Oxendine said the matter is ``very, very serious.'' A list of names of those who mistakenly received the forms is to be compiled.
Blue Cross and Blue Shield of Georgia told the Atlanta Journal Constitution that a computer mistake had occurred. The problem is being taken care of so that such situations should never occur.
Page Perry, LLC is an Atlanta-based law firm with significant experience in such cases who has offered to help the ones interested in receiving damages.
The firm is co-lead counsel in an action against Allianz Life Insurance Company of North America. Page Perry’s attorneys have recovered over $1,000,000 for clients on more than 30 occasions.